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Become a Neurosurgeon in the UK: A comprehensive guide for IMGs

If you're ready to pursue Neurosurgery in the UK, read on to find out how you can achieve this as an IMG - whether you are already a Neurosurgeon overseas, or just starting out. We've covered everything in this comprehensive guide.

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The rules, guidelines and criteria for working as a doctor in the UK change frequently. Please make sure you check the latest official guidance before taking action.

Introduction

Neurosurgery is a small specialty with one of the fewest number trainees and Consultants. Because of this, there are high levels of competition at every level. A successful career in this specialty requires intense dedication and commitment. 

If you’re ready to pursue Neurosurgery in the UK, read on to find out how you can achieve this as an IMG – whether you are already a Neurosurgeon overseas, or just starting out. We’ve covered everything in this comprehensive guide.

The steps to work in the UK

These are the general steps for any IMG to work in the UK:

  1. Determine your long-term goal
  2. Get registered with the GMC
  3. Find a suitable job
  4. Obtain a work visa
  5. Start work

It is possible to do steps 2 & 3 simultaneously depending on the type of job. It is also possible to interchange steps 2 and 3 by finding a job first, and obtaining GMC registration after you’ve received a job offer as long as the employer agrees to this in advance.

We also have a short course where we explain how it is possible to get into UK training in 2 years time. Enrol now for free.

Determining your long-term goal

Before you can set out on our journey, you really need to determine your long-term goal. This is the step that many IMGs skip and as a result, they end up taking a sad long winding road.

So before you continue reading, pause for a minute to answer this question: what do you want to get out of coming to the UK?

There are 3 main choices when it comes to clinical work:

  1. Become a recognised UK Consultant Neurosurgeon
    • Whether you want to stay in the UK long-term or migrate elsewhere after, is up to you.
  2. Work long-term as a Neurosurgeon in the UK without becoming a recognised Consultant
  3. Complete a UK Neurosurgery fellowship/gain UK experience then return home

What is the answer for you?

By answering this question early on, you can save yourself the wasted time and money spent following a pathway that does not lead to your end-goal.

Other options

Of course, there are other options such as pursuing a career in research, medical education, pharmaceuticals, hospital management etc. However, these careers are not covered in this article. This article, and the entire Savvy IMG blog for that matter, deals mainly with clinical careers.

How to reach your long-term goal

The good thing about the UK, is that the pathways are flexible and there are a lot of options. But that is also why it is so confusing.

Here I’ll go through each of the 3 possible long-term goals in more detail.

Goal #1 – Become a recognised UK Consultant Neurosurgeon

If you want to be recognised as a Consultant Neurosurgeon in the UK, and be eligible to apply for a permanent Consultant posts in the NHS, you need to be on the GMC specialist register.

You can enter the specialist register via 3 possible routes:

  1. CCT
  2. CESR-CP
  3. CESR

These 3 routes differ by how much of the UK Neurosurgery residency programme (specialty training) you complete.

CCT route

If you complete the full 8-year UK Neurosurgery training programme, you will be awarded a Certificate of Completion of Training (CCT) in Neurosurgery. This means you started training from specialty training year 1 (known as ST1)*.

Click image to enlarge

CCT route

If you complete the full 8-year UK Neurosurgery training programme, you will be awarded a Certificate of Completion of Training (CCT) in Neurosurgery. This means you started training from specialty training year 1 (known as ST1)*.

Click image to enlarge

*If you have more than 48 months clinical experience in any specialty anywhere in the world, then you will be deemed overqualified for ST1 and cannot pursue the CCT route. The 48 months includes internship.

You will also be deemed overqualified if you have more than 12 months experience in any of the following specialties combined: Neurosurgery, Neurology, Neuro-radiology and Neuro-intensive care. 

In these circumstances, you must pursue either the CESR-CP or CESR routes described below to become a UK Consultant.

Related: Are you overqualified for UK specialty training?

Before you can start UK Neurosurgery training, you need 24 months clinical experience. This includes 12 months of internship, and 12 months post-internship. Your experience can be in any specialty as long as you don’t exceed the limits stated above.

If you have not completed internship overseas, then your only option is to join the 2-year UK Foundation Programme as a first job.

If you have already completed internship overseas, the most suitable first jobs for this route include non-training FY2, Standalone FY2, WAST, or any SHO level post in any specialty. Any of these jobs will help you gain the 12-months post-internship experience required before starting ST1 Neurosurgery.

CESR-CP route

If you complete less than 8 years of the UK Neurosurgery training, then you are on the Certificate of Eligibility for Specialist Registration Combined Programme (CESR-CP) route.

The entry point into training after ST1 is ST2 (specialty training year 2), so you would end up completing 7 years of the training programme. 

This route is for those who have previous experience and training in Neurosurgery and therefore the experience limits of ST1.

According to new GMC rules, those on the CESR-CP route who complete at least 5 years of UK training in Neurosurgery will still be awarded CCT. If you complete less than 5 years of UK training, you will be awarded CESR.

Related: CESR-CP will soon be recognised as CCT

CESR-CP route

If you complete less than 8 years of the UK Neurosurgery training, then you are on the Certificate of Eligibility for Specialist Registration Combined Programme (CESR-CP) route.

The entry point into training after ST1 is ST2 (specialty training year 2), so you would end up completing 7 years of the training programme.

This route is for those who have previous experience and training in Neurosurgery and therefore the experience limits of ST1.

According to new GMC rules, those on the CESR-CP route who complete at least 5 years of UK training in Neurosurgery will still be awarded CCT. If you complete less than 5 years of UK training, you will be awarded CESR.

Related: CESR-CP will soon be recognised as CCT

If you are overqualified for ST1, then you can start by applying for non-training junior-grade Neurosurgical positions such as ST1, SHO, or junior clinical fellow posts. Through these posts, you can work on the requirements needed to apply for ST2.

If you have more than 3 years of experience, you could apply for non-training middle-grade positions such as specialty doctor, senior clinical fellow, and registrar posts. Again, through these posts, you can work on the requirements needed to apply for ST2.

Just a word of caution, if you start your first job at middle-grade level, it is recommended that you arrange an adjustment period of working at a junior level for a short period before stepping up to middle-grade responsibilities.

Related: The best first job in the UK for overseas doctors

CESR route (AKA Article 14)

If you do not complete any part of the official 8-year UK Neurosurgery residency programme, you can still be recognised as a Consultant by providing proof (ie. documentation), that you have the equivalent experience and training. This experience and training can be from overseas, from the UK, or a combination of the two.

This route is for those who already specialists overseas, or for those who did not get into UK training but have a lot of experience and want to be recognised as a Consultant.

CESR stands for Certificate of Eligibility for Specialist Registration.

CESR route (AKA Article 14)

If you do not complete any part of the official 8-year UK Neurosurgery residency programme, you can still be recognised as a Consultant by providing proof (ie. documentation), that you have the equivalent experience and training. This experience and training can be from overseas, from the UK, or a combination of the two.

This route is for those who already specialists overseas, or for those who did not get into UK training but have a lot of experience and want to be recognised as a Consultant.

CESR stands for Certificate of Eligibility for Specialist Registration.

If you have already completed Neurosurgery training overseas, you can apply for posts such as senior clinical fellow, registrar, and specialty doctor. 

If you have worked as a specialist for many years, you can even apply for locum Consultant jobs.

Through these posts, you can work on the documents you need for CESR. It’s critical that you find a department that will support your plans to apply for CESR. I recommend making your goals clear at the job interview.

The GMC and Joint Committee on Surgical Training (JCST) have specific guidance for the requirements for CESR. You can find the updated list of requirements here:

Related: How to become a UK specialist without entering a UK training programme

Equivalence

In the UK, all 3 routes CCT, CESR-CP and CESR, are seen as equivalent. You will be recognised as a UK Consultant Neurosurgeon via any of these 3 routes.

But please be aware that this may not be the case overseas. Some countries do not accept CESR as equivalent to CCT, so if you plan to migrate after becoming a UK Consultant, be sure to check with the medical authority of that country first.

Goal #2 – Work long-term as a Neurosurgeon in the UK without becoming a recognised Consultant

Not all doctors aspire to work as a Consultant, the responsibilities are significant and some doctors find the role unattractive.

If you don’t want to become a Consultant, rest assured that you can still work as a Neurosurgeon in the UK with decent pay and a good work-life balance.

However, do be aware that you may have less operating time compared to Consultants and trainees. This varies from hospital to hospital.

You can apply to any position you feel you are qualified for according to your previous experience and the job description. Potential job titles include clinical fellow or specialty doctor.

It is also possible to apply for locum consultant jobs. Locum consultant posts do not require you to be on the GMC Specialist Register.

Whatever job you start with, you can always seek promotion with the same employer or apply for more senior positions as you gain more experience.

Related:

UK doctor titles 101

The best first jobs for overseas doctors in the UK

This is possible. Most Neurosurgeons in this position go through the CESR route.

Goal #3 – Complete a fellowship in the UK then return home

Many doctors wish to gain experience and training in the UK in order to better serve their patients back home. If this is something you’re interested in, there are a few ways to do this.

The main programme available to match you to a job is the International Surgical Training Programme (ISTP). It is designed for IMGs who have some surgical experience but have not yet completed their full surgical training.

Read more about the programme through these links:

The Senior Clinical Fellowship Scheme is for doctors who have completed their full surgical training and wish to subspecialise further. It is meant to aid the transition from trainee to Consultant.

In order to apply, you need to contact the responsible Consultant to find out if there is a vacancy and request an application form.

The list of Neurosurgery fellowships can be found here:

Jobs on the NHS website will range from junior to senior level. You will need to review the job title and job description to determine whether it is suitable for you and your goals.

The steps for this are pretty simple:

  1. Visit the NHS Jobs website
  2. Search “Neurosurgery fellow”
  3. Apply to jobs you like and are suitable for
  4. Once you have been accepted for a job, apply for GMC registration (please note, some jobs require you to have GMC registration before applying.)
There are numerous job titles for similar positions so if you’re confused, do check out our article UK doctor titles 101.

If there is a specific Consultant who you would like to do a fellowship with or a specific centre that you would like to gain experience at and you can’t find a job opening anywhere, it’s worth sending a direct email to inquire about a possible fellowship.

Be sure to include a well-formatted up-to-date CV and a convincing cover letter about why you want to work with them and how you can be an asset to them as a fellow.

You still need GMC registration to work in the UK as a doctor, even if you don’t plan to stay here long-term.

To gain GMC registration, you can use any of the 4 methods already mentioned above: PLAB, MRCS, FRCS/JSCFE, or RCS GMC Sponsorship.

The registration you gain is permanent and will not be revoked after your fellowship ends.

To obtain a visa to work in the UK as a fellow, there are 2 options:

  1. Tier 5 temporary work visa (maximum 24 months in the UK on this type of visa) – this is done through RCS OR
  2. Tier 2 standard work visa (no maximum period) – this is done through the hospital you’ll be working at

After completing your fellowship training and gaining UK experience, you simply return home after the job contract ends.

Neurosurgery residency in the UK

Let’s talk a bit more about the UK Neurosurgery training programme.

It is 8 years in duration and each year is numbered. The first year is termed ST1, each year the number goes up until the final year ST8.

You will be paid a salary while you are training.

Related: How much do doctors in specialty training (residency) earn in the UK?

Programme structure

The Neurosurgery training programme is generally structured as follows:

YearStage
ST1Core neuroscience training
ST2-3Initial neurosurgical training
ST4-5General neurosurgical training
ST6-7Advanced neurogsurgical training
ST8Special interest training

Throughout the 8 years you will be seeing patients in clinics, managing emergencies overnight and on weekends, attending teaching sessions and conferences, and of course, performing surgery.

In most programmes, you will rotate to a new hospital every 6-12 months throughout all 8 years.

Related: How specialty training (residency) works in the UK: A complete beginner’s guide 

Exams

The 2 official exams for UK Neurosurgical training are MRCS and FRCS Neurosurgery. 

  • MRCS – This exam has 2 parts, a written test (Part A) and a practical exam (Part B). Neurosurgery residents must pass both parts before progressing to ST3.
  • Read about MRCS here
  • FRCS Neurosurgery – This is the exit exam. It also has 2 parts, a written test (Section 1), and a practical/oral exam (Section 2). Neurosurgery residents must pass both parts by the end of ST8. Most trainees tend to take these exams around ST6.
  • Read about FRCS Neurosurgery here

How to apply for UK Neurosurgery residency

Applications open once a year and are submitted through the website Oriel. The exact dates are released each year but the general timeline is as follows:

NovemberApplications open
December/JanuaryMulti-specialty recruitment assessment (MSRA test)
End of JanuaryNational interview + portfolio scoring
MarchResults are released
AugustStart of training

Take note: in the UK residency application process, you make a single application for the whole UK. You do not apply to individual hospitals.

If you want to learn more about how residency applications work in the UK, check out this essential guide: What IMGs need to know about applications to specialty training in the UK

The entry requirements for UK Neurosurgery specialist training

The requirements differ depending on whether you apply for ST1 or ST2. Starting training at either ST1 and ST2 should lead to a CCT.

ST1 Neurosurgery

These are the basic requirements. Please see the ST1 Neurosurgery person specifications for the full requirements.

If you have more than 24 months experience in any specialty after internship (meaning more than 36 months including internship) anywhere in the world, then you will be deemed overqualified for ST1.

You will also be deemed overqualified if you have more than 12 months combined experience after internship anywhere in the world in any of the following specialties : Neurosurgery, Neurology, Neuro-radiology and Neuro-intensive care. 

Competition is typically expressed as a ratio. This is calculated by the number of applicants divided by the number of available posts.

Eg. If there are 50 posts for Neurosurgery, and 100 applicants, then the competition ratio is 2.

Here are the competition ratios for ST1 Neurosurgery over the past 5 years:

 20152016201720182019
Neurosurgery5.636.505.244.476.54

(Source)

I would consider a competition ratio of less than 2 as having low to moderate competition, between 2-4 as highly competitive, and a competition ratio of more than 4 as extremely competitive.

ST2 Neurosurgery

  • Validated logbook of surgical procedures
  • Portfolio of assessments relevant to the ST1 Neurosurgery curriculum
  • Neurosurgery ST2 Alternative Certificate of Core Competence
  • Membership of Royal College of Surgeons (MRCS)

These are the basic requirements. Please see the ST2 Neurosurgery person specifications for the full requirements.

Extensive previous surgical experience tends to be a negative factor when applying to surgical training in the UK.  So if you already have extensive training and experience in Neurosurgery eg. more than 10 years, just be aware that there is a possibility that you may not get a place in ST2.

Also, be aware that the panel prefers recent graduates. If it has been more than 5 years since completing your foundation competences ie. internship, you may not get a place.

Competition is typically expressed as a ratio. This is calculated by the number of applicants divided by the number of available posts.

Eg. If there are 50 posts for Neurosurgery, and 100 applicants, then the competition ratio is 2.

2021 is first year that there are posts for ST2 so there are no competition ratios available yet. In the past, applications were for ST3, so here are the competition ratios for ST3 Neurosurgery over the past 4 years:

 2016201720182019
Neurosurgery3.672.116.007.00

(Source)

I would consider a competition ratio of less than 2 as having low to moderate competition, between 2-4 as highly competitive, and a competition ratio of more than 4 as extremely competitive.

Neurosurgery at ST3 level is the most competitive surgical specialty.

Further information about applications

If you have any questions about applying for Neurosurgery please contact the recruitment office via email: NeurosurgeryRec.YH@hee.nhs.uk.

Is it difficult to get into UK Neurosurgery training?

Neurosurgery is the second most competitive surgical specialty at ST1 level. There are approximately 20-30 vacancies throughout the UK for ST1 each year and around 150+ applicants.

At ST3 level, the competition is even more fierce with less than 10 places each year, sometimes as few as 2, and usually around 20 applicants making it the most competitive surgical specialty at ST3 level.

But that doesn’t mean that a determined accomplished doctor can’t succeed. Although you have to be realistic with the amount of work and sacrifice required to have a career in this specialty.

A golden opportunity for IMGs

In the past, Neusorugery was essentially closed to IMGs unless you found a way to work around the immigration rules. However, as of October 2019, immigration laws changed in a way that meant that UK graduates are no longer prioritised for training posts.

This means that IMGs will be considered equally alongside UK graduates, and the only determining factor of success is the application score.

No doubt it is still difficult, but now the doors are open for IMGs so it’s best to make the most of this golden opportunity while it lasts!

Related: 9 ways the new Shortage Occupation List affects IMGs dreaming of UK specialty training

How do I improve my chances of success?

Although Neurosurgery is competitive, of course, it’s not impossible. To succeed with your application, you’ll need to maximise your application score.

There are 3 components to the application score:

  • The Multi-Specialty Recruitment Assessment (MSRA)
  • Your CV/portfolio
  • Your interview performance

Do well in each of these areas and you will have a decent chance of landing a spot.

Related: 8 tips to succeed when applying for UK specialty training

GMC registration for Neurosurgeons

So now you’ve decided on your long-term goal, you need to think about how you’re going to gain registration with the General Medical Council (GMC).

The GMC are the medical authority in the UK. To work as a doctor here, you need to be registered with them. There are no exemptions to this no matter how much experience you have or where you come from. Every doctor working in the UK needs GMC registration.

How do you obtain GMC registration?

You’ll first need to create a GMC online account. You can find instructions on how to open an account here.

You’ll then need to submit an application for full registration. These are the requirements for an application:

  • Proof of English proficiency (IELTS, OET or other)
  • EPIC verification of your medical degree
  • +/- EPIC verification of your FRCS/MRCS certificate (if you have one)
  • +/- Internship certificate (if going through the PLAB route)
  • +/- Certificate of good standing (if you are registered as a doctor anywhere else in the world)

Read more about the requirements for GMC registration in detail here.

On top of the above requirements, you need to provide proof of your clinical skills and knowledge. There are 4 options to do this for Neurosurgery.

The PLAB exam is set at the level of a doctor who has completed internship. It is most suitable for IMGs who have not yet completed postgraduate training in Psychiatrists, however, it can also be taken by those who are already specialists. In most cases, it is the quickest and least expensive route.

The MRCS exams are aimed at doctors who have completed junior surgical residency (usually 1-2 years), although it’s possible to pass MRCS with just internship experience. If you pass MRCS, then you can bypass PLAB.

The FRCS and JSCFE exams are aimed at doctors who have completed a full surgical training programme and are ready to be Consultants. This exam will allow you to bypass PLAB.

You can gain GMC registration without PLAB, MRCS, FRCS of JSCFE if you can obtain sponsorship through the Royal College of Surgeons.

Finding a suitable first job

There are 2 main questions to consider when looking for a suitable first job.

  1. Do you have the right training and experience for the job?
    • You will find detailed information about the roles and responsibilities of the job in the job description. Read these carefully to decide whether you are suited for the post.
  2. Will it lead to your long-term goal?
    • There is no point working in a job that will jeopardise your long-term goal.
    • Read below to figure out the overall pathway and for tips on what a suitable first job would be in each pathway.

Related:

You can also identify the most suitable first job by considering which route you are pursuing.

You need to make sure you meet the requirement for 24 months clinical experience in order to apply for surgical training. Options to achieve this are Standalone FY2, or a non-training job in any specialty. Just be sure not to exceed the Neurosurgery experience limits otherwise you become ineligible for the CCT route.

Middle grade posts including registrar, specialty doctor, and senior clinical fellow are helpful for this route provided you are given an adjustment period so you can gradually settle into your role. 

You can apply for locum consultant or  specialty doctor posts in departments that are supportive of your plans to pursue CESR.

Visas and immigration

Most IMGs will need the General work visa (Tier 2). With this type of visa, you can bring your family to the UK as well. Family means spouse and children, it does not include parents, siblings or other relatives.

After 5 years in the UK on a Tier 2 visa, you can apply for permanent residence AKA Indefinite Leave to Remain (ILR). After one year with ILR, you can apply for British citizenship.

In short, the majority of IMGs who come to work in the UK, can gain British citizenship within 6 years.

Recommended books

Day-to-day clinical reference

Interview preparation

For both training and non-training jobs.

Disclosure: There are some affiliate links in the article above. This means that at no additional cost to you, we may earn a commission if you make a booking or purchase by clicking on the link. We only recommend products and services that we use ourselves or have proven success amongst IMGs.

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Looking for a step-by-step guide?

Subscribe to the Savvy IMG and grab your FREE 2-year roadmap to UK residency as an IMG.

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Subscribe to the Savvy IMG and grab your FREE 2-year roadmap to UK residency as an IMG.

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29 Responses

  1. Hy there, thanks for this update it’s been really helpful especially seeing your replies to the questions ask
    My question goes.

    Am a final year medical student in Nigeria with interest in Neurosurgery
    But due to some challenges I would like to start my residency in neurosurgery before moving to UK to continue from where I left off is this possible?

    1. Hi Abel, unfortunately no, it’s not that straightforward. Entry to Neurosurgery in the UK is highly competitive and once you have exceeded 12 months experience in Neurosurgery, it then becomes near impossible to enter UK Neurosurgical training.

  2. Soooo I’m finishing my 6 years general physician training in early 2025 in BSMU (Belarusian state medical university) is it possible to get a degree in neurology and then proceed into neurosurgery? and will i be able to work while getting my degrees?

    1. Hi there, I’m not sure what you mean by “degree in neurology”. Do you mean like a Masters degree, PhD or something else? There might be some confusion about how UK training works. This free course might help make things clearer https://thesavvyimg.teachable.com/p/img-shortcut Hope it helps! It can get confusing so if you’re looking for one-to-one guidance for your specific personal circumstances, I would recommend booking a general guidance session (40 mins) or even specialty guidance session (60 mins). For more details, please visit our page here.
      https://thesavvyimg.co.uk/img-coaching

      I hope to speak to you soon so we can come up with a plan and timeline that works for you!

  3. I graduated in 2015 and did 24months internship in my home country (that’s the normal duration of internship over there). I then became an SHO in general surgery for 41 months. I then decided to move to the UK. I understand that length of time in general surgery already excludes me from ST1. I was just an SHO doing house-keeping so I do not have a logbook for that time. Does than then mean all pathways are inaccessible for me and I just need to forget about that since ST2 would need a logbook

    1. Hi there, if you are planning to apply to training, then yes you would need to provide a log book of your surgical experience. If you’re unable to obtain this in your home country then you can do this in the UK instead.

  4. Hello, first of all thanks for your information.

    I’m from Latin-America. I’m already a neurosurgeon consultant with internship completed:

    – 2 years medical internship completed
    – 5 years neurosurgery residency completed
    – 2 years experience as neurosurgeon consultant (during pandemic outbreak, this is why I had to stop my road to UK)

    I’m wondering if do I apply to entry UK-training at ST2 or ST3-4? What do you recommend would be my best route?

    Kind regards

    1. Hi there, ST3-4 entry has been closed so ST2 is the only option at this stage. If you are already a consultant then you will likely be considered overqualified for training but you can always try. There is currently no strict experience cutoff for ST2 applications although the person specifications do state “Applicants must… Not already hold, nor be eligible to hold, a CCT/CESR in the specialty they are applying for and/or must not currently be eligible for the specialist register for the specialty to which they are applying”

      Alternatively you can get GMC registration via MRCS and just start applying for neurosurgery jobs. Once you start working in the UK you’ll probably get a better idea of whether you really need to aim to repeat UK training or you can become a Consultant through the CESR route.

      If you are looking for one-to-one guidance for your specific personal circumstances, you might be interested in booking a session to discuss your options. For more details, please visit our page here. https://calendly.com/drkimberlytan

      Best of luck!

  5. I am currently pursuing my undergraduation from india in medicine and I want to become a neuro surgeon in uk. Which courses should I choose while applying in uk universities for post graduation to become a practicing neurosurgeon?

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    • to object to the use of your information
    • to withdraw your consent to the use of your information
    • to complain to a supervisory authority
  • Sensitive personal information: we do not collect what is commonly referred to as ‘sensitive personal information’.

Our details

If you have any questions about this Privacy Policy, please contact the data controller.

The data controller in respect of our website is The Savvy IMG.

You can contact the data controller by sending an email to info@thesavvyimg.co.uk.

When you visit our website

We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.

Web server log information

We use a third party server to host our website called BlueHost Inc. the privacy policy of which is available here: https://www.endurance.com/privacy/privacy

Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

Use of website server log information for IT security purposes

We collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: we have a legitimate interest in using your information for the purposes of ensuring network and information security.

Use of website server log information to analyse website use and improve our website

We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser use.

We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on particular pages on our website.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: improving our website for our website users and getting to know our website users’ preferences so our website can better meet their needs and desires.

Cookies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

We use cookies on our website, including essential, functional, analytical and targeting cookies. For further information on how we use cookies, please see our cookies policy.

You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using a cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookie policy.

When you contact us

We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Enquiry forms

When you contact us using an enquiry form, we collect your personal details and match this to any information we hold about you on record. Typical personal information collected will include your name and contact details. We will also record the time, date and the specific form you completed.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Messages you send to us via our contact form may be stored outside the European Economic Area on our contact form provider’s servers.

Phone

When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.

We record customer-facing phone calls for training and customer service purposes.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Post

If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

When you use our website

We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

Social Media Tools

We have a wide range of social media tools to be able to use on our website. These tools include (but not limited to); Sharing, Likes, comments and submitting content both on and off our website. By using these tools, you are providing your consent to store and use the submitted data whether personal information or general information both on and off our website.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us storing and using submitted content using the steps described above.

We may also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Information you submit may be stored both inside and outside the European Economic Area on our servers as well as third-party servers such as Facebook.

For further information about the safeguards used when your information is transferred outside the European Economic Area.

Registering on our Website

When you register on our website or via teachable, we collect the following information; Your Name, Email.

If you do not provide the mandatory information required by the form, you will not be able to interact with our website or on Teachable.

You can view Teachable's privacy policy here https://teachable.com/privacy-policy

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: registering and administering accounts on our website to provide access to content, allows you to download content and facilitates the running and operation of our business.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Transfer and storage of your information

Information you submit to us via the registration form on our website may be stored outside the European Economic Area on our third-party hosting provider’s servers.

Marketing communications

Our content, goods and services

When signing up for content, registering on our website or making a payment, we will use the information you provide in order to contact you regarding related content, products and services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing info@thesavvyimg.co.uk

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services, in order to assist your organisation, grow.

Third party goods and services

In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us in relation third party goods and services by email by ticking a box indicating that you would like to receive such communications.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information

Information for marketing campaigns will be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Use of tracking in emails

We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click through rates and content engagement that our emails achieve.

Information obtained from third parties

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties

We can often receive information about you from third parties. The third parties from which we receive information about you can include partner events within the marketing industry and other organisations that we have a professional affiliation with.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.

Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one.

In certain circumstances will also obtain information about you from private sources, both EU and non-EU, such as marketing data services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing hello@thesavvyimg.co.uk

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services.

Where we receive information about you in error

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Disclosure and additional uses of your information

This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business

These include the following: Internet services, IT service providers and web developers.

Our third-party service providers are located both inside and outside of the European Economic Area.

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.

Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): resolving disputes and potential disputes.

How long we retain your information

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Server log information: we retain information on our server logs for 3 months.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 36 further month(s), after which point we will archive your information.

Newsletter: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe).

Membership: we retain the information you used to sign up for our memberships for as long as you remain subscribed (i.e. you do not unsubscribe).

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

    • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
    • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
    • whether we have any legal basis to continue to process your information (such as your consent);
    • how valuable your information is (both now and in the future);
    • any relevant agreed industry practices on how long information should be retained;
    • the levels of risk, cost and liability involved with us continuing to hold the information;
    • how hard it is to ensure that the information can be kept up to date and accurate; and
    • any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website;
  • only transferring your information via closed system or encrypted data transfers;

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

Your information may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out earlier in this policy.

We will also transfer your information outside the EEA or to an international organisation in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

Your rights in relation to your information

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to the data controller using the details provided at the top of this policy.

  • to request access to your information and information related to our use and processing of your information;
  • to request the correction or deletion of your information;
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller);
  • to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

Further information on your rights in relation to your personal data as an individual

You can find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

How we verify your identity

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to the data controller using the details provided at the top of this policy.

  • to object to us using or processing your information where we use or process it in order
  • to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your information) based on any of these purposes; and
  • to object to us using or processing your information for direct marketing purposes(including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

  • clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • sending an email to info@thesavvyimg.co.uk, asking that we stop sending you marketing communications or by including the words “OPT OUT”.

Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

Our website does not allow you to register any ‘Sensitive Information’, however if we ask for this, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation.

Changes to our Privacy Policy

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

Children’s Privacy

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by contacting us by using the details at the top of this policy.