Skip to main content

The Savvy IMG

Become a Surgeon in the UK: A comprehensive guide for IMGs

Becoming a surgeon in the UK may be difficult, but thanks to new immigration laws, it is absolutely possible. Read on to find out how you can pursue a surgical career in the UK.

Table of Contents

Looking for a step-by-step guide?

Subscribe to the Savvy IMG and grab your FREE 2-year roadmap to UK residency as an IMG.

free

Looking for a step-by-step guide?

Subscribe to the Savvy IMG and grab your FREE 2-year roadmap to UK residency as an IMG.

free

The rules, guidelines and criteria for working as a doctor in the UK change frequently. Please make sure you check the latest official guidance before taking action.

Introduction

If you’ve heard that a surgical career in the UK is difficult, then you’ve heard right. But that’s no different to anywhere else.

In any country in the world, a surgical career is highly popular and therefore highly competitive. Nobody has ever said that a career in surgery was going to be easy, so if you chose this specialty, you already know this.

But competitive does not mean impossible. There is no reason why a hard-working and determined individual cannot succeed in this field in the UK!

So if you’re ready to pursue this long but fulfilling journey, then keep reading. I’ll give you an overview of what it takes to become a surgeon in the UK as an IMG.

The steps to work in the UK

These are the general steps for any IMG to work in the UK:

  1. Determine your long-term goal
  2. Get registered with the GMC
  3. Find a suitable job
  4. Obtain a work visa
  5. Start work

It is possible to do steps 2 & 3 simultaneously depending on the type of job. It is also possible to interchange steps 2 and 3 by finding a job first, and obtaining GMC registration after you’ve received a job offer as long as the employer agrees to this in advance.

Are the steps different for each surgical specialty?

The steps and procedures for all the surgical specialties are essentially the same. The only exception is Oral and maxillo-facial surgery which requires both a dental and a medical degree.

To be clear, there are 9 surgical specialties in the UK: General surgery, Vascular surgery, Trauma & orthopaedics, Paediatric surgery, ENT, Plastic surgery, Neurosurgery, Cardio-thoracic surgery, and Oral and maxillo-facial surgery.

Ophthalmology and Obstetrics & Gynaecology are completely separate pathways that will not be covered in this guide.

What is your long-term goal?

Before you can set out on our journey, you really need to determine your long-term goal. This is the step that many IMGs skip and end up taking a sad long winding road.

So before you continue reading, pause for a minute to answer this question: what do you want to get out of coming to the UK?

There are 3 main choices:

  1. Become a recognised UK Consultant Surgeon in your surgical specialty of choice
    • Whether you want to stay in the UK long-term or migrate elsewhere after, is up to you.
  2. Work long-term as a Surgeon in the UK without becoming a recognised Consultant
  3. Complete a UK surgical fellowship/gain UK experience then return home

What is the answer for you?

By answering this question early on, you can save yourself the wasted time and money spent following a pathway that does not lead to your end-goal.

GMC registration

So now you’ve decided on your long-term goal, you need to think about how you’re going to gain registration with the General Medical Council (GMC).

The GMC are the medical authority in the UK. To work as a doctor here, you need to be registered with them. There is no exemption to this no matter how much experience you have or where you come from. Every doctor working in the UK needs GMC registration.

How do you obtain GMC registration?

You’ll first need to create a GMC online account. You can find instructions on how to open an account here.

You’ll then need to submit an application for registration. These are the requirements for an application:

  • Proof of English proficiency (IELTS, OET or other)
  • EPIC verification of your medical degree
  • +/- EPIC verification of your FRCS/MRCS certificate (if you have one)
  • +/- Internship certificate (if going through the PLAB route)
  • +/- Certificate of good standing (if you are registered as a doctor anywhere else in the world)

Read more about the requirements in detail here.

On top of the above requirements, you need to provide proof of your clinical skills and knowledge. There are 4 options to do this for Surgery:

The PLAB exam is set at the level of a doctor who has completed internship. The 2-part exam covers the basics in all specialties and is most suitable for IMGs who have not yet completed a surgical residency, however, it can also be taken by trained surgeons. In general, PLAB is the quickest and least expensive route.

MRCS is 2-part postgraduate qualification aimed at doctors with at least 1-2 years experience in surgery, but it can also be taken by fresh graduates without any surgical experience. By passing both parts of MRCS, you can bypass PLAB.

FRCS is a postgraduate qualification aimed at doctors who have completed a full surgical training programme ie. residency and are at the level of Consultant. Passing all parts of FRCS also means you can bypass PLAB.

If you want to come to the UK for a short period of training (2 years max.) then return home, you may be able to obtain sponsorship for GMC registration thereby bypassing PLAB through one of the several international programmes. More on that below.

Visas and immigration

Most IMGs will need the General work visa (Tier 2). With this type of visa, you can bring your family to the UK as well. Family means spouse and children. It does not include parents, siblings or other relatives unless they depend solely on you to care for them both financially and for their health.

After 5 years in the UK on a Tier 2 visa, you can apply for permanent residence AKA Indefinite Leave to Remain (ILR). After one year with ILR, you can apply for British citizenship.

In short, the majority of IMGs who come to work in the UK, can gain British citizenship within 6 years.

How to reach your long-term goal

The good thing about the UK, is that the pathways are flexible and there are a lot of options. But that is also why it is so confusing.

Here I’ll go through each of the 3 possible long-term goals in more detail. 

Goal #1 – Become a recognised UK Consultant Surgeon

If you want to be recognised as a Consultant Surgeon in the UK, and be eligible to apply for  permanent Consultant posts in the NHS, you need to be on the GMC specialist register.

You can enter the specialist register via 3 possible routes:

  1. CCT
  2. CESR-CP
  3. CESR

These 3 routes differ by how much of the 8-year UK Surgical residency programme (specialty training) you complete.

CCT route

If you complete all 8 years of UK surgical training in one of the 9 surgical specialties, then you will be awarded a Certificate of Completion of Training (CCT) in your chosen surgical specialty. 

This means you must start surgical training from year 1*.

*If you have more than 18 months experience in Surgery, you are overqualified for year 1 of training and cannot pursue the CCT route. To become a Consultant, you must pursue either the CESR-CP or CESR routes described below.

Related: Are you overqualified for UK specialty training?

CESR-CP route

If you complete less than 8 years of the UK surgical training programme training, you will be awarded a Certificate of Eligibility for Specialist Registration Combined Programme (CESR-CP).

The usual entry point after the first year, is in the third year known as ST3 (specialty training year 3), so you would end up completing 6 years of the training programme.

CESR stands for Certificate of Eligibility for Specialist Registration – Combined Programme.

CESR route (AKA Article 14)

If you do not complete any part of the official 8-year UK Surgical residency programme, you can still be recognised as a Consultant by providing proof (ie. documentation), that you have the equivalent experience and training.

This experience and training can be from overseas, from the UK, or a combination of the two.

CESR stands for Certificate of Eligibility for Specialist Registration.

CCT vs CESR-CP vs CESR

In the UK, all 3 qualifications are seen as equivalent. You will be recognised as a UK Consultant Surgeon via any of these 3 routes.

But please be aware that this may not be the case overseas. Some countries do not accept CESR-CP or CESR as equivalent to CCT, so if you plan to migrate after becoming a UK Consultant, be sure to check with the medical authority of that country first.

Goal #2 – Work long-term as a Surgeon in the UK without becoming a recognised Consultant

Not all doctors aspire to work as a Consultant, the responsibilities are significant and some doctors find the role unattractive.

If you don’t want to become a Consultant, rest assured that you can still work as an Surgeon in the UK with decent pay and a good work-life balance.

What positions can you work in?

You can apply to any position you feel you are qualified for according to your previous experience and the job description. Potential job titles include clinical fellow or specialty doctor.

It is also possible to apply for locum consultant jobs. Locum consultant posts do not require you to be on the GMC Specialist Register.

Related: UK doctor titles 101, The best first jobs for overseas doctors in the UK

Whatever job you start with, you can always seek promotion with the same employer or apply for more senior positions as you gain more experience. 

What if you want to become a Consultant eventually?

This is possible. Most Surgeons in this position go through the CESR route.

Goal #3 – Complete a Surgical fellowship training / gain UK experience then return home

Many doctors wish to gain experience and training in the UK in order to better serve their patients back home, or gain a UK qualification that will boost their career overseas. If this is something you’re interested in, there are several programmes you can look into

Royal College International Fellowships

The Royal Colleges of Surgery organise international fellowship programmes which allow overseas surgical residents (those already in training), to gain some UK work experience (up to 2 years max.). These programmes allow surgeons to bypass PLAB but usually require that you have passed exams in your home country.

The specific requirements for each programme can be found on the website.

University-linked degrees

There are many UK universities offering a Master’s or MD in a surgical field. (search UK Masters Surgery)

While you do gain training through one of these programmes, and you can use it to boost your career prospects overseas, just bear in mind that these University-linked degrees, have no place in the UK surgical training pathway. On their own, they will not lead to recognition as a UK Consultant.

Fellow jobs

Other than these programmes, you can also simply apply for surgical jobs on the NHS jobs website. The steps are pretty simple:

  1. Visit the NHS Jobs website
  2. Search “surgery fellow”
  3. Apply to jobs you like and are suitable for

Work visas

There are 2 options for work visas:

  1. Tier 5 temporary work visa (maximum 24 months in the UK on this type of visa) – this is relevant for the Royal College programmes OR
  2. Tier 2 standard work visa (no maximum period) – leads to permanent residence after 5 years, and British citizenship a year later.

After completing your fellowship training and gaining UK experience, you simply return home after the job contract ends.

Surgical residency in the UK

If you’re interested in entering the official UK surgical residency, here’s what you need to know.

Surgical training in the UK is 8 years long. To enter surgical training you must first have 24 months clinical experience so altogether it’s 10 years long after completion of medical school.

You will be paid a salary while you are training. There is no tuition fee for this.

Related: How much do doctors in specialty training (residency) earn in the UK?

Programme structure

There are 2 types of training programmes: uncoupled, and run-through.

Uncoupled

This is the typical type of surgical programme. It involves 2 years of Core Surgical Training (CST), and 6 years in Higher Surgical Training which can be one of the following specialties:

  • General surgery
  • Vascular surgery
  • Trauma & orthopaedics
  • Paediatric surgery
  • ENT
  • Plastic surgery
  • Urology

So for these specialties, you need to apply for CST, then later apply for your higher surgical specialty – that’s 2 separate applications.

The first year of Core Surgical Training is called CT1, the second year is called CT2. Once you reach higher surgical training, the letter changes to S but the numbers continue.

So for example, ST3 Urology is the 3rd year of surgical training. The numbers continue up until ST8  – the final year.

Run-through 

In run-through training, all 8 years are combined into one programme. You apply for the first year, and then no longer need to apply for the higher years – so it only involves one application.

The run-through programmes are:

  • Neurosurgery
  • Cardio-thoracic surgery
  • Oral and maxillo-facial surgery

The first year of a run-through programme is called ST1, it continues until ST8 – the final year.

Many of the uncoupled surgical specialties are starting to pilot run-through programmes too. This includes General surgery, Vascular surgery, Trauma & orthopaedics, ENT, and Urology.

Rotations

For all types of training programmes, you will rotate between different departments and hospitals every 6-12 months. 

Related: How specialty training (residency) works in the UK: A complete beginner’s guide 

This training is NOT a university degree

Although training is organised by several institutions including the Royal College of Surgeons, don’t confuse it for a university degree. It’s not. 

You will not finish with an MD or Masters in Surgery. Your final qualification is the CCT which will allow you to be recognised as a Consultant in the UK.

Exams

The official exams for Surgery in the UK are MRCS and FRCS.

MRCS must be completed by the end of year 2. It is required in order for you to progress to ST3 in any surgical specialty. The exam is the same for all surgical specialties.

FRCS must be completed by the end of year 8. The exam is different for each of the 9 surgical specialties.

How to apply for UK Surgical residency

Applications to training are made through the website Oriel. There are 2 timelines for applications: Round 1 is for applications to CT1 or ST1. Round 2 is for applications to ST3.

The exact dates are released each year, but the general timeline is as follows:

Round 1 (ST1/CT1 )

NovemberApplications open
JanuaryInterviews
February/MarchResults are released
AugustJob starts

Round 2 (ST3)

January/FebruaryApplications open
March-AprilInterviews
AprilResults are released
AugustJob starts

National recruitment

In the UK, applications to training are known as national recruitment. As the name says, it is a national process. So you make one application to each specialty you want to apply for – you can apply to as many as you want without prejudice.

After the interview, you select which regions of the UK or which specific job placements you want to be considered for, and rank them in order of preference. If accepted, you will be assigned to a region/job based on your rank and preference (ie. the higher your rank, the higher your chance of getting your top preference). 

Take note that in UK residency application process, you do not apply separately to individual hospitals.

If you want to learn more about how residency applications work in the UK, check out this essential guide: What IMGs need to know about applications to specialty training in the UK

The entry requirements for UK Surgical training

The requirements differ depending on whether you apply for CT1/ST1 or ST3.

Remember, entry to CT1/ST1 leads to CCT while entry to ST3 leads to CESR-CP. 

  • Full GMC registration by the time you start CT1/ST1
  • 24 months clinical experience by the time you start CT1/ST1
    • This includes 12 months of internship + 12 months after internship.
  • F2 competences or CREST (Certificate of Readiness to Enter Specialty Training)
  • Competitive portfolio
    • To be shortlisted for interview, you need to have a good portfolio score.

These are the basic requirements. Please see the ST1 person specifications for the full requirements.

It is possible to be considered overqualified for a first year surgical training post.

See the table below for the current restrictions.

Surgical specialtyMaximum experience permitted for CT1/ST1
Neurosurgery24 months clinical experience (in any specialties) with no more than 12 months combined experience in Neurosurgery, Neurology, Neuro-radiology, and Neuro-intensive care
All other surgical specialties18 months in surgical specialties (Ophthalmology and Obstetrics & Gynaecology not included)

Any clinical experience as a doctor after internship up until the start date of ST1/CT1 is counted. This includes both training or non-training experience, whether in the UK or overseas.

Related: Are you overqualified for UK specialty training?

There are approximately 80-100 vacancies throughout the UK for ST1 each year and around 430+ applicants.

  • 24 months experience in Ophthalmology by the time you start ST3 (August)
  • FRCOphth Part 1
  • A valid certificate confirming completion of UK ST1/ST2 competences outside of the training programme

These are the basic requirements. Please see the ST3 Ophthalmology person specifications for the full requirements.

At present, FRCS and ICO are not accepted for entry ST3. Only FRCOphth is accepted.

You cannot apply for ST3 if the panel feel you are eligible for CESR and therefore overqualified for training. So if you already have extensive training and experience in Ophthalmology eg. more than 10 years, you are unlikely to get a place in ST3.

There are usually less than 20 vacancies throughout the UK for ST3 each year and around 40+ applicants.

Is it difficult to get into UK Surgical training?

Surgical is considered competitive, no surprise there. But even though it’s competitive, it’s not impossible.

There are many IMGs in surgical training despite the previous immigration rules that favoured UK graduates. With those rules now reversed, there is really nothing to stop you from getting your spot in training too.

Related: 9 ways the new Shortage Occupation List affects IMGs dreaming of UK specialty training

To succeed with your application, you’ll need to maximise your application score. 

There are 2 main components to the application score:

  • Your CV/portfolio
  • Your interview performance

Related: 8 tips to succeed when applying for UK specialty training

Do well in each of these 2 areas, and you will have a decent chance of landing a spot.

Need more guidance?

If you’re looking for step-by-step strategy to succeed with your application to ST1 or CT1 in a surgical field as an IMG, don’t forget to check out our IMG Masterclass.

You might also like

Looking for a step-by-step guide?

Subscribe to the Savvy IMG and grab your FREE 2-year roadmap to UK residency as an IMG.

free

Looking for a step-by-step guide?

Subscribe to the Savvy IMG and grab your FREE 2-year roadmap to UK residency as an IMG.

free

Leave a Reply

Your email address will not be published. Required fields are marked *

Privacy Overview

This Privacy Policy sets out how we, The Savvy IMG, collect, store and use information about you when you use or interact with our website, thesavvyimg.co.uk (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective 13th November 2019.

Contents

  • Summary
  • Our details
  • When you visit our website
  • When you use our website
  • Marketing communications
  • Information obtained from third parties
  • Disclosure and additional uses of your information
  • How long we retain your information
  • How we secure your information
  • Transfers of your information outside the European Economic Area
  • Your rights in relation to your information
  • Changes to our Privacy Policy
  • Children’s Privacy

Summary

This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

  • Data controller: The Savvy IMG
  • How we collect or obtain information about you: when you provide it to us e.g. by contacting us, registering, uploading and downloading from our website, completing registration forms, posting blogs, or signing up for content such as newsletters. From your use of our website, using cookies and occasionally, from third parties such as mailing list providers.
  • Information we collect: name, contact details, social media information, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), engagement history and transaction history.
  • How we use your information: for administrative and business purposes (particularly to contact you, to improve our business and website, to fulfil our contractual obligations, to advertise our and other’s goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.)
  • Disclosure of your information to third parties: user information can be shared with partners for specific types of content and events where a user has registered their information. Other disclosures are only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you and where required by law or to enforce our legal rights.
  • Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No, The Savvy IMG, does not sell data. However, when you register or sign up for certain types of content, your registration data can be shared with sponsors and partners. Examples of where we do this include event registrations, webinar signups or whitepaper downloads. We will always make it clear where any information provided will be shared with other parties.
  • How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business) and certain additional factors described in the main section below entitled How long we retain your information. For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.
  • How we secure your information: using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology and only granting access to your information where necessary.
  • Use of cookies and similar technologies: we use cookies and similar information-gathering technologies such as marketing automation tracking on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy.
  • Transfers of your information outside the European Economic Area: By using our website, your information may be transferred outside of the European Economic Area. We take personal data seriously and as such we ensure appropriate safeguards are in place, including, for example, that the third parties we use who transfer your information outside the European Economic Area have self-certified themselves as compliant with the EU-U.S. Privacy Shield.
  • Use of profiling: we use profiling to understand our users better through web and marketing analytics, provide targeted advertising and deliver a personalised user experience.
  • Your rights in relation to your information
    • to access your information and to receive information about its use
    • to have your information corrected and/or completed
    • to have your information deleted
    • to restrict the use of your information
    • to receive your information in a portable format
    • to object to the use of your information
    • to withdraw your consent to the use of your information
    • to complain to a supervisory authority
  • Sensitive personal information: we do not collect what is commonly referred to as ‘sensitive personal information’.

Our details

If you have any questions about this Privacy Policy, please contact the data controller.

The data controller in respect of our website is The Savvy IMG.

You can contact the data controller by sending an email to info@thesavvyimg.co.uk.

When you visit our website

We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.

Web server log information

We use a third party server to host our website called BlueHost Inc. the privacy policy of which is available here: https://www.endurance.com/privacy/privacy

Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

Use of website server log information for IT security purposes

We collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: we have a legitimate interest in using your information for the purposes of ensuring network and information security.

Use of website server log information to analyse website use and improve our website

We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser use.

We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on particular pages on our website.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: improving our website for our website users and getting to know our website users’ preferences so our website can better meet their needs and desires.

Cookies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

We use cookies on our website, including essential, functional, analytical and targeting cookies. For further information on how we use cookies, please see our cookies policy.

You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using a cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookie policy.

When you contact us

We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Enquiry forms

When you contact us using an enquiry form, we collect your personal details and match this to any information we hold about you on record. Typical personal information collected will include your name and contact details. We will also record the time, date and the specific form you completed.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Messages you send to us via our contact form may be stored outside the European Economic Area on our contact form provider’s servers.

Phone

When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.

We record customer-facing phone calls for training and customer service purposes.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Post

If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

When you use our website

We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

Social Media Tools

We have a wide range of social media tools to be able to use on our website. These tools include (but not limited to); Sharing, Likes, comments and submitting content both on and off our website. By using these tools, you are providing your consent to store and use the submitted data whether personal information or general information both on and off our website.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us storing and using submitted content using the steps described above.

We may also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Information you submit may be stored both inside and outside the European Economic Area on our servers as well as third-party servers such as Facebook.

For further information about the safeguards used when your information is transferred outside the European Economic Area.

Registering on our Website

When you register on our website or via teachable, we collect the following information; Your Name, Email.

If you do not provide the mandatory information required by the form, you will not be able to interact with our website or on Teachable.

You can view Teachable's privacy policy here https://teachable.com/privacy-policy

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: registering and administering accounts on our website to provide access to content, allows you to download content and facilitates the running and operation of our business.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Transfer and storage of your information

Information you submit to us via the registration form on our website may be stored outside the European Economic Area on our third-party hosting provider’s servers.

Marketing communications

Our content, goods and services

When signing up for content, registering on our website or making a payment, we will use the information you provide in order to contact you regarding related content, products and services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing info@thesavvyimg.co.uk

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services, in order to assist your organisation, grow.

Third party goods and services

In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us in relation third party goods and services by email by ticking a box indicating that you would like to receive such communications.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information

Information for marketing campaigns will be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Use of tracking in emails

We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click through rates and content engagement that our emails achieve.

Information obtained from third parties

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties

We can often receive information about you from third parties. The third parties from which we receive information about you can include partner events within the marketing industry and other organisations that we have a professional affiliation with.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.

Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one.

In certain circumstances will also obtain information about you from private sources, both EU and non-EU, such as marketing data services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing hello@thesavvyimg.co.uk

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services.

Where we receive information about you in error

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Disclosure and additional uses of your information

This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business

These include the following: Internet services, IT service providers and web developers.

Our third-party service providers are located both inside and outside of the European Economic Area.

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.

Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): resolving disputes and potential disputes.

How long we retain your information

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Server log information: we retain information on our server logs for 3 months.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 36 further month(s), after which point we will archive your information.

Newsletter: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe).

Membership: we retain the information you used to sign up for our memberships for as long as you remain subscribed (i.e. you do not unsubscribe).

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

    • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
    • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
    • whether we have any legal basis to continue to process your information (such as your consent);
    • how valuable your information is (both now and in the future);
    • any relevant agreed industry practices on how long information should be retained;
    • the levels of risk, cost and liability involved with us continuing to hold the information;
    • how hard it is to ensure that the information can be kept up to date and accurate; and
    • any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website;
  • only transferring your information via closed system or encrypted data transfers;

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

Your information may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out earlier in this policy.

We will also transfer your information outside the EEA or to an international organisation in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

Your rights in relation to your information

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to the data controller using the details provided at the top of this policy.

  • to request access to your information and information related to our use and processing of your information;
  • to request the correction or deletion of your information;
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller);
  • to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

Further information on your rights in relation to your personal data as an individual

You can find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

How we verify your identity

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to the data controller using the details provided at the top of this policy.

  • to object to us using or processing your information where we use or process it in order
  • to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your information) based on any of these purposes; and
  • to object to us using or processing your information for direct marketing purposes(including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

  • clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • sending an email to info@thesavvyimg.co.uk, asking that we stop sending you marketing communications or by including the words “OPT OUT”.

Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

Our website does not allow you to register any ‘Sensitive Information’, however if we ask for this, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation.

Changes to our Privacy Policy

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

Children’s Privacy

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by contacting us by using the details at the top of this policy.